ORDER YOUR CAKE

It couldn't be any easier to get your dream cake on your table!

- Choose a cake online.

- Add a message (optional). 

- Select Pick Up or Delivery and specify the day and 1-hour time slot you wish your cake to be delivered or collected.

- Select your payment method: Credit/Debit card or Paypal.

- You will receive an email confirmation of your order.

 

For bespoke cakes, contact me!

ABOUT
Pick Up
ABOUT
Delivery

Delivery & Collection

Monday-Friday 9am-6pm

Saturday 9am-5pm

Sunday 9am-12pm

Last minute party? 
In case of “cake emergency”, feel free to give me a call and I will do my best to help.

 

Important

  • You can choose to have your cake delivered to your home, office or any venue within the following postcodes: W3, W4, W5, W7, W13 and TW8. Please be accurate with your address and contact details to make sure the delivery runs smoothly.

  • Please bear in mind that cakes are fragile and sometimes heavy. They are heat sensitive and don’t like road bumps. They also need to be stored flat and stored in a fridge as soon as possible. 

  • We are not responsible for any damaged cake once you have left our premises or once delivered.

  • If you need to change your delivery address, we require a 24-hour notice. Make sure to email us to confirm the new address. 

  • If you are not here to take the scheduled delivery, we will have to re-arrange a delivery time and you will have to pay for a second delivery. In case you are not able to arrange a second delivery, you still will have to pay for the order. We can’t accept last minute cancellation based on missed deliveries. 

  • Delivery is free over £120. If you miss the delivery, you will have to pay the regular £8 delivery fees and we will arrange a second delivery.

  • If you wish to cancel your order for any reason, you must notify us at least 3 days in advance by email or by phone. If we don’t get the cancellation notice in time, we will not be able to accept your cancellation.

  • Please note that Croquembouche cannot be delivered: pick up only.

 

Let’s bring cakes and happiness to the table!

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077 2778 7733

©2019 by Alex & The Cakes

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