ORDER YOUR CAKE
It couldn't be any easier to get your dream cake on your table!
- Choose a cake online.
- Add a message (optional).
- Select Pick Up or Delivery and specify the day and 1-hour time slot you wish your cake to be delivered or collected.
- Select your payment method: Credit/Debit card or Paypal.
- You will receive an email confirmation of your order.
Please note that some SatNav will drive you to the wrong block. 43 Junction Road is situated between Murray Road and Carlyle Road.
The house is between number 59A and 41. Number 10 is across the street (yes, that's a bit weird).
The easiest option is to ask for Alex & The Cakes on Google Map!
Delivery & Collection
Last minute party?
In case of “cake emergency”, feel free to give me a call and I will do my best to help.
You can choose to have your cake delivered to your home, office or any venue within the following postcodes: W3, W4, W5, W7, W13 and TW8. Please be accurate with your address and contact details to make sure the delivery runs smoothly.
Please bear in mind that cakes are fragile and sometimes heavy. They are heat sensitive and don’t like road bumps. They also need to be stored flat and stored in a fridge as soon as possible.
We are not responsible for any damaged cake once you have left our premises or once delivered.
If you need to change your delivery address, we require a 24-hour notice. Make sure to email us to confirm the new address.
If you are not here to take the scheduled delivery, we will have to re-arrange a delivery time and you will have to pay for a second delivery. In case you are not able to arrange a second delivery, you still will have to pay for the order. We can’t accept last minute cancellation based on missed deliveries.
Delivery is free over £120. If you miss the delivery, you will have to pay the regular £8 delivery fees and we will arrange a second delivery.
If you wish to cancel your order for any reason, you must notify us at least 3 days in advance by email or by phone. If we don’t get the cancellation notice in time, we will not be able to accept your cancellation.
Please note that Croquembouche cannot be delivered: pick up only.
Let’s bring cakes and happiness to the table!